Basement damage claims support that uncovers the full extent of loss.
Basement damage can be more complicated than it looks at first glance. Water can travel behind walls, soak insulation, weaken framing, and damage mechanical systems long before everything becomes visible. If an insurer only performs a quick surface inspection, important parts of the loss may never make it into the claim. That’s where we step in.
We start by tracing how the basement damage occurred. Flooding, broken pipes, sewer backups, and drainage issues each have different causes and different coverage considerations. Understanding the source helps us connect the event to the proper section of your policy and anticipate the questions the carrier will ask. From there, we move into detailed documentation.
Our inspection goes beyond flooring and baseboards. We look at wall cavities, utility areas, storage spaces, and any equipment installed in the basement. If structural components or electrical systems are affected, we document those conditions clearly, using photos, notes, and measurements. In Houston, Texas, we often see basements that have been partially dried but not fully restored, leading to ongoing problems later.
Once we gather all the information, we assemble an estimate that reflects what it actually takes to restore the basement safely and correctly. That allows us to challenge an incomplete or low offer with evidence, not guesses. We keep you involved, so you understand what we are including and why.
At Santex Public Adjusters, we support basement damage claims by revealing the full scope of loss and making sure those details are presented clearly to the insurance company.
At Santex Public Adjusters, we help homeowners with basement damage in Houston, Seabrook, Manvel, Pearland, Dickinson, League City, Webster, La Porte, Pasadena, Deer Park, Bellaire, Cypress, Galveston, Humble, Katy, Kingwood, Sugarland, Spring, and Woodlands, Texas.